Frequently Asked Questions
What are the booking terms and conditions?
With being a floating restaurant, we are faced with more challenges than most other restaurants. Structure and patience is required for us to operate within the standards that we aspire to.
We require a minimum number of 6 Adults to run the dinner cruise and a minimum number of 8 Adults to run the lunch cruise. Therefore, we kindly ask you to understand and keep in mind that we may need to cancel the cruise and reschedule you to another day. Please keep an eye on your booking to ensure it is a confirmed cruise. If we cancel your cruise you are entitled to a full refund or a rescheduled date.
What is your cancellation policy?
- To cancel your booking and receive a full refund we require 7 days notice from your cruise date.
- To reschedule your booking we require 3 days notice from your cruise date.
- Late cancellations or No Shows result in full charge.
When do I choose my menu selection?
We have a menu selection to suit all dietary requirements. We kindly ask you to make your menu selection at the time of the booking.
Can you cater for dietary requirements?
Yes, we ask that you let us know your dietary requirements at the time of booking so that we are able to cater for your needs.
What time and where do the cruises depart?
We ask that you arrive 30 minutes before the departure time. Boarding will take place from Noosa Marina at 2 Parkyn Court, Tewantin.
Where will you find us?
We are located at 2 Parkyn Court, Tewantin.
Nick our Skipper will be your first point of contact before your departure. He will be waiting at the main glass door at the Marina so please meet us there.
How long is my voucher valid for?
All vouchers are valid for 1 year from the date of purchase.
Can you collect me from Hastings Street?
Yes, our vessel can collect you and your party at various locations along the Noosa River, please contact us to find out more.
Do you allow Bring Your Own Alcohol (BYO) on the Noosa Cruiser?
No, we do not permit bringing your own alcohol on board the Noosa Cruiser. However, we offer a curated selection of premium wines, beers, and spirits for you to enjoy during your cruise. Our menu features carefully selected beverages that pair perfectly with our delicious meals, ensuring a delightful dining experience on the water.